Real estate playbook

Answer every listing question without pulling an agent off a deal

Is that property still available, when is the open home, what is the weekly rent, are pets allowed. Your genie answers from your listings and rental data, instantly, so routine questions stop pulling your agents away from buyers ready to close.

Agents spend hours answering the same availability and open-home questions
Callers who cannot get through quickly ring a competing agency
Rental enquiries pile up and the best tenants move on to other listings
After-hours listing questions go unanswered and buyers lose interest

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The architecture

This is the split that makes it work: the genie owns the repetitive answers, your agents keep the negotiations.

What the genie owns vs your team The genie owns the always-on, repetitive work. Your team keeps the judgement calls.

Trained on your listings, not a generic script

A call centre reads a thin script and puts anything specific on hold. Your genie is trained on your actual listings, rental terms, and open-home schedule, so it answers like your own front desk. The more you keep it up to date, the more useful it becomes.

Questions it handles without your agents

•"Is 42 Smith Street still available, and when is the open home?"
•"What is the weekly rent and the bond for that unit?"
•"Are pets allowed, and what is the lease term?"
•"What school zone is that property in?"
•"How many bedrooms and bathrooms does it have, and does it have a garage?"

When a question turns into a real enquiry, the genie moves straight into buyer or tenant qualification or showing booking. When it is out of its depth, it does a clean handoff to an agent.