Support that runs itself.
Help Genie resolves up to 80% of support inquiries on its own, across every channel, 24/7. Your team handles the rest.
Live demo
Talk to a genie right now
No signup. Press the button and ask anything — this is the same voice AI your customers would hear.
What the magic actually does
One genie. Distributed everywhere. Already plugged into what you run. Trained on what your business actually knows. Live in an hour.
Connected to your systems
Your CRM, calendar, inbox, stock system, roster. The genie reads from them and writes back, without anyone copying anything across. It's your business's brain, not a chatbot bolted on top.
Live in an hour
A chat conversation, not an integration project. No developer. No partner. No timeline.
Trained how you need
On your documents: FAQs, pricing, install guides, SOPs, the handbook. Update the source and the genie picks up the new answer instantly.
Acts how you want
Your voice, your tone, your escalation rules, your brand. Lock the playbook once and the genie holds the line on every call, chat, and email, the same way you would.
One brain, every channel
The customer who chats at 4pm and rings at 6pm picks up where they left off. Same brain across voice, chat, phone, QR, website, and email. One memory, one voice, everywhere.
See it work for your business
Sign up, point it at your documents, and it's answering customers within the hour.
Start freeOne genie. Every doorway.
Train it once on everything your business knows. Reach customers and staff wherever they already are. And it doesn't just answer, it takes action in the tools you already run.
Trained on everything you know
One genie
Trained on what your business knows. One source of truth.
Answering on every channel
And taking action in your systems
Support that runs itself
Help Genie sits in front of your team, resolving the everyday questions the moment they're asked, in your voice and from your own content. People get answers instantly, and your team only handles what genuinely needs them.
of everyday support questions, resolved on their own. Help Genie is the first layer your customers and team reach for, answered the moment they ask.
No more digging through PDFs, FAQs, or handbooks. People just ask in plain language and get the exact answer, pulled straight from your own content.
Trained only on what your business knows. Every reply is on-brand, in your voice, and grounded in your truth, never a generic off-the-shelf bot.
Every hour, any language, across voice, chat, phone, website, and email. Your first line of support never clocks off.
Help Genie becomes the first thing your customers and team reach for: instant answers, in your voice, at a fraction of what a support team costs.
One genie. Every channel.
Voice, chat, phone numbers, QR codes, website, mobile, email, outbound. The same genie on every channel. Same brain, same voice, same answers, whichever doorway your customer walks through.
Voice + Chat
Phone calls and web conversations. Same brain, same voice, answered in under two seconds.
Replaces the receptionist you can't afford and the voicemail nobody checks.
See it
Phone numbers
Bring your own or get a new one: local or toll-free, provisioned in minutes.
Replaces the line that goes to voicemail after hours.
See it
QR codes
Print them anywhere. Customers scan and the conversation starts. No app install.
Replaces the manual on the back of the warranty card.
See it
Website widget
One line of code drops the genie onto any page, branded to your site.
Replaces the live-chat widget you pay monthly for.
See it
Mobile app
Every genie you've spun up, in your pocket. Invite the team, share access with anyone.
Replaces the desk you check between jobs.
Reads, classifies, and prioritises every email, then drafts a reply your team sends with one click.
Replaces the inbox that never empties.
Outbound
The genie calls the customer first: check-ins, confirmations, welcome calls, real feedback.
Replaces the post-job survey nobody fills in.
Same conversation, every doorway.
Call, chat, scan or email: one history follows the customer everywhere.
Talk to a genieThree steps. One hour. No developer.
Setup is a chat conversation. That's the actual product. The genie that helps you build your business is the same one your customers will talk to.
Configure
Open a chat with the genie builder. Tell it about your products, services, who it serves, and the tone to use.
Connect
Drop in your existing materials: FAQ pages, price lists, websites, policies, manuals, SOPs. The genie ingests them.
Launch
Brand it with your colours. Turn on the channels. The genie is live on your number, website, and printed QRs within the hour.
Plugs into the systems you already run
Every call, chat, QR scan, and email reads from and writes back to the tools you already use. No retyping. No copy-paste. No end-of-day catch-up.
Before the call
Knows your business before it picks up
Reads from your knowledge base, your pricing, your roster, your stock system. It knows your business before it says hello.
During the call
Mid-conversation lookups, in real time
Check stock. Find availability. Pull a customer record. Real answers, in real time, from your real data.
After the call
Writes back where it needs to land
Job in the calendar. Lead in the CRM. Disposition logged to the right place. A ping for the team that needs to know.
Anything custom? Paste an API key, describe the action, and Sync designs the recipe.
Explore the platformWhere businesses point it
Internal support. External support. The same genie, trained once on what you do, answering customers and staff across every channel they actually use.
Customer-facing External support, 24/7
The customer-facing layer across every channel. The genie answers questions, books work, captures leads, handles complaints, and escalates to a human when it matters.
- Answers product questions from the manual, FAQ, and pricing pages
- Books urgent jobs into the calendar at 11pm
- Qualifies after-hours web leads and pushes them to your CRM
- Captures complaints in structured form, routed to the right human
Team-facing Internal support, your team's first call
The repeat questions your team asks each other, answered from your handbook, SOPs, and internal procedures, on a phone or a chat, in the field or at the desk.
- Trained on your employee handbook, SOPs, and procedures
- Available on a private line, web chat, or QR sticker
- Field teams ring for parts, codes, callbacks, install steps
- New hires ramp without burning a senior on the same questions
Product-facing Put a genie on the product
Every product ships with documentation customers never read. Put a Help Genie on it and the product becomes talkable, answered from the actual source of truth.
- Point the genie at the install guide, owner manual, and spec sheet
- Print a QR on the box, the product, the warranty card
- Customers ask in voice or chat; the genie answers in plain language
- Update the source, and every customer gets the new answer instantly
The same questions.
Two very different days
Every business answers the same questions all day. The only difference is whether they get answered the moment your customer asks, or whenever someone's free.
The questions today
One person, one call at a time. The rest wait or walk.
- Calls come in while your best person is mid-job. They pick up or they don't.
- After 5pm it goes to voicemail nobody checks till morning.
- The same fifteen questions, asked and answered, all day, every day.
- The web lead at 11pm has gone cold by the time you see it.
Gets heavier as you grow
The questions with a genie
RecommendedEvery question, every channel, answered the moment it's asked. In your voice.
- Every question answered in under two seconds, across phone, chat, and email.
- 2am, Sunday, mid-rush. Nobody gets sent to voicemail.
- 50 conversations at once, same brain, same answers.
- That 11pm lead is qualified and in your CRM before you wake up.
Handles 50 a day or 5,000 the same way
One application. Every genie. Every conversation.
Watch what your Genies are doing the way you'd watch a team: conversations, knowledge, and insights, all in one place.
What your Genies did while you were away: people helped, issues resolved, hours saved.
Built for any business answering the same questions all day
It doesn't matter what you sell. If this is your day, a genie fits.
The same questions, asked over and over.
Customers reaching you across three different channels.
Not enough hours in the day to answer them all.
Nobody free to pick up after six.
That's a plumber, a car yard, a real estate office, a manufacturer, a hotel. Already built for:
Talk to a live Help Genie
Don't take our word for it. The same genie that answers your customers will show you exactly how it sounds, books work, and captures leads.
+64 9 886 4856
Now we're talking.
Real-world support. Reinvented. One genie, every channel, in your voice, live within the hour.
Always There
Present day and night, on every channel your customers already use.
Always Evolving
Every conversation captured, analysed, and turned into your next best step.
Always On-Brand
Every response speaks in your voice, never a generic script.