Marine playbook

Stop pulling your crew off jobs to answer the same questions

Do you have that impeller in stock, what does a haul-out cost, what are the crane hours. Your genie answers from your own knowledge base, instantly, so routine questions stop interrupting the people doing the real work.

"Do you have that part in stock" calls interrupt your mechanics mid-job
Callers asking about pricing and hours hang up when no one picks up fast
Yard hours and crane availability questions tie up your coordinator
After-hours parts and availability questions go unanswered until morning

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The architecture

This is the split that makes it work: the genie owns the repetitive answers, your team keeps the hands-on work.

What the genie owns vs your team The genie owns the always-on, repetitive work. Your team keeps the judgement calls.

Trained on your yard, not a generic script

A generic answering service reads from a thin script and puts anything technical on hold. Your genie answers from your knowledge base, so it knows your parts inventory process, the brands you service, and your haul-out pricing. The more you upload, the more it sounds like your own front desk.

Questions it handles without pulling your team

•"Do you have that impeller or injector in stock, or how long to order it?"
•"How much does a haul-out or bottom job cost for a 40-footer?"
•"What are the crane and yard hours this week?"
•"Do you work on that engine brand?"
•"Is there a slip available from next Tuesday?"

When a question turns into a real job or sale, the genie moves straight into service intake or sales capture. When it is out of its depth, it does a clean handoff to your coordinator.