Automotive playbook

Never let a sales or trade-in enquiry go cold

Every call and web chat becomes a captured enquiry with the vehicle of interest, the trade, and the timeframe, then routed to the right desk so a hot buyer never sits in a voicemail box.

Web visitors bounce without ever leaving a number
Hot buyers go cold while the sales desk is with another customer
No way to tell a browser from a buyer ready this week
Trade-in and finance enquiries land in inboxes no one follows up

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The architecture

Lead capture is the same capture, qualify, notify, resolve flow, tuned to score buying intent.

How the data moves Capture, qualify, notify, resolve. Every conversation ends as a record, not a lost call.

Qualified enquiries, not just messages

A name and a "call me back" is not a lead. Your genie asks the questions that tell your sales desk whether this is a buyer this week or a browser, and it does it in a normal conversation, not a form the visitor abandons.

Captures

Name, number, vehicle of interest, and how they found you.

Qualifies

In-market timeframe, a trade to value, and finance interest.

Routes

Sends it to sales, trade-in, or finance so the right desk follows up.

Every enquiry lands with your team the moment the conversation ends, so nothing waits for someone to check a voicemail. See how a purpose-built genie stacks up against a call centre in the best AI receptionist for auto dealers comparison, or read the Help Genie vs answering services breakdown.